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Terms and Conditions
The association “AUDAX LV,” registration number 40008338847, located at Garozas iela 99, Jelgava, Latvia (hereinafter referred to as the “Seller”), provides the content available on the website and offers products/services in accordance with the Terms of Use outlined below.
1. General Provisions
If a consumer purchases products/services through the website, such mutual agreement is considered a Distance Contract and is subject to the legal norms of the Republic of Latvia governing distance contracts, including but not limited to the Consumer Rights Protection Law of the Republic of Latvia and the Regulations on Distance Contracts issued by the Cabinet of Ministers of the Republic of Latvia.
2. Placing Orders
The prices and specifications of the products sold on the website are indicated next to the products. To place an order, add the desired products to the shopping cart. Fill in all required fields. The total cost of the order, including delivery, will then be displayed on the screen. Complete the payment to finalize the order.
3. Payment Terms
The currency for transactions on the website is euros. Payments can be made using the following payment methods provided by the payment platform.
The personal data required for payment processing is transferred to a licensed payment institution.
The contract comes into effect upon successful payment to the bank account. If, for any reason, the order cannot be fulfilled, the Buyer will be notified, and the paid amount will be refunded as soon as possible, but no later than 14 days after receiving the notification.
4. Delivery Terms
Products are delivered to the following countries: Latvia, Estonia, Lithuania. Purchased products are delivered using Omniva. All fees and taxes required to receive the shipment at the destination must be covered by the Buyer. Delivery costs are displayed before confirming the order. Purchased products are delivered to the address specified by the Buyer within 5-10 business days. In exceptional cases, we reserve the right to ship products within 45 calendar days, notifying the customer accordingly.
5. Right of Withdrawal
The right of withdrawal is governed by the Refund and Return Policy. (Depending on the product, the Buyer may not have a mandatory right of withdrawal; in such cases, the reason must be clearly stated and explained.) The right of withdrawal does not apply if the Buyer is a legal entity.
6. Processing of Buyer’s Personal Data
The website processes only the personal data entered by the Buyer when placing an order, such as name, surname, email, etc.
The Seller transfers personal data to the transport service provider(s) to ensure product delivery.
If you have explicitly consented to receiving our marketing communications, including news, we may occasionally contact you with information about our services and latest offers. For this purpose, we may process the email address you provided when subscribing to marketing communications. The Buyer has the option to opt out of marketing communications by notifying us.
7. Dispute Resolution
For matters not covered in these Terms and Conditions, the Buyer and Seller agree to comply with the applicable laws of the Republic of Latvia.
The Parties will resolve all disputes arising between the Seller and the Buyer through mutual negotiations or correspondence. If the dispute cannot be resolved through negotiations or correspondence, the Parties will resolve the dispute in the courts of the Republic of Latvia, in accordance with the laws of the Republic of Latvia. Disputes between the Buyer (consumer) and the Seller may also be submitted to the Consumer Rights Protection Centre or the courts of the Republic of Latvia.
The Buyer also has the right to refer disputes to the European Union dispute resolution bodies.
1. General Provisions
If a consumer purchases products/services through the website, such mutual agreement is considered a Distance Contract and is subject to the legal norms of the Republic of Latvia governing distance contracts, including but not limited to the Consumer Rights Protection Law of the Republic of Latvia and the Regulations on Distance Contracts issued by the Cabinet of Ministers of the Republic of Latvia.
2. Placing Orders
The prices and specifications of the products sold on the website are indicated next to the products. To place an order, add the desired products to the shopping cart. Fill in all required fields. The total cost of the order, including delivery, will then be displayed on the screen. Complete the payment to finalize the order.
3. Payment Terms
The currency for transactions on the website is euros. Payments can be made using the following payment methods provided by the payment platform.
The personal data required for payment processing is transferred to a licensed payment institution.
The contract comes into effect upon successful payment to the bank account. If, for any reason, the order cannot be fulfilled, the Buyer will be notified, and the paid amount will be refunded as soon as possible, but no later than 14 days after receiving the notification.
4. Delivery Terms
Products are delivered to the following countries: Latvia, Estonia, Lithuania. Purchased products are delivered using Omniva. All fees and taxes required to receive the shipment at the destination must be covered by the Buyer. Delivery costs are displayed before confirming the order. Purchased products are delivered to the address specified by the Buyer within 5-10 business days. In exceptional cases, we reserve the right to ship products within 45 calendar days, notifying the customer accordingly.
5. Right of Withdrawal
The right of withdrawal is governed by the Refund and Return Policy. (Depending on the product, the Buyer may not have a mandatory right of withdrawal; in such cases, the reason must be clearly stated and explained.) The right of withdrawal does not apply if the Buyer is a legal entity.
6. Processing of Buyer’s Personal Data
The website processes only the personal data entered by the Buyer when placing an order, such as name, surname, email, etc.
The Seller transfers personal data to the transport service provider(s) to ensure product delivery.
If you have explicitly consented to receiving our marketing communications, including news, we may occasionally contact you with information about our services and latest offers. For this purpose, we may process the email address you provided when subscribing to marketing communications. The Buyer has the option to opt out of marketing communications by notifying us.
7. Dispute Resolution
For matters not covered in these Terms and Conditions, the Buyer and Seller agree to comply with the applicable laws of the Republic of Latvia.
The Parties will resolve all disputes arising between the Seller and the Buyer through mutual negotiations or correspondence. If the dispute cannot be resolved through negotiations or correspondence, the Parties will resolve the dispute in the courts of the Republic of Latvia, in accordance with the laws of the Republic of Latvia. Disputes between the Buyer (consumer) and the Seller may also be submitted to the Consumer Rights Protection Centre or the courts of the Republic of Latvia.
The Buyer also has the right to refer disputes to the European Union dispute resolution bodies.